Shipping policy
Shipping Policy
Shipping Locations
We currently ship orders within the United States only.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Options & Delivery Times
We offer the following shipping methods:
Free Standard Shipping
Estimated delivery: 3–5 business days
Economy Shipping – $4.99
Estimated delivery: 5–8 business days
Delivery times are estimates and may vary depending on your location and carrier conditions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we work hard to ensure timely delivery, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We are not responsible for carrier-related delays once the package has been shipped.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you have any questions regarding shipping, please contact us at:
info@myridehero.com